Privacy Policy

 

One Sky Photography Privacy Policy

Introduction

One Sky Photography regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all One Sky users, and conforms to Internet privacy standards.

Collection of Information

In order to use the One Sky Photography website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by One Sky Photography is collected via correspondence from you or your company. This may be via the telephone, Email, mail, or directly through our website.

Use of Collection Information

Any details collected from One Sky Photography customers is required in order to provide you with our services.

Storage of Collected Information

The security of your personal information is important to us. Sensitive information (such as credit card numbers) on our website, is encrypted. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email me at garry@oneskyphotography.com.au

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing me at garry@oneskyphotography.com.au

Orders

If you purchase a course from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing a transaction, we will use this information to contact you.

Communications

One Sky Photography uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from our mailing lists by emailing garry@oneskyphotography.com.au

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

One Sky Photography may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. One Sky Photography does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the One Sky Photography site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of http://www.oneskyphotography.com.au/

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

One Sky Photography Security Policy

One Sky Photography uses Pin Payments for its online credit card transactions. Pin Payments processes online credit card transactions for thousands of Australian merchants.

Pin Payments takes several steps to prevent unauthorised disclosure or modification of sensitive information.

PCI Compliance

Their software, systems and procedures have been assessed and certified to PCI Data Security Standards.

Security Audits

Pin Payments’ Product and website are subject to periodic manual and automated security audits. Audits are conducted internally as well as by third parties.

Sensitive Information Storage

Credit card information is encrypted and stored in a system completely isolated from Pin Payments. At no time is unencrypted card data stored on disk either inside Pin Payments’ system or in the card storage system. Internal card information is referenced only through the use of a token. The token is not derived from card information in any way.

SSL

All requests to our website and API are forced to use HTTPS to ensure encrypted communications.

If you have questions or concerns regarding this statement, you should first contact Garry Wilcox.

Refund Policy

  1. If a photography workshop or special event is cancelled by us, or re-scheduled due to bad weather or any other emergency you can re-book for another scheduled date for the same workshop. If no alternative date is available a refund will be provided.
  2. If you need to reschedule a workshop:
    a. We require 48 hours notice to reschedule. No alternative workshop or refund is available if the attendee cancels within 48 hours prior to the workshop commencing.

If you have any questions about this policy, please email or phone Garry to discuss further.